The reason for the 15 poult minimum is so there is enough in the box to make sufficient body heat so they can keep each other warm enough to survive shipping. So when you place an order you may have to choose another variety or two to come up with the required number to ship. If you don't desire to place at least the minimum order of 15, we will not be able to accept your request.
Please Note! We now require that you list substitutes when placing an order for any specific variety with us. So please give us a list of other varieties you will also accept so that we can include something else to fill your order just in case we come up a few short on a variety. We will not completely change your order, we just need to have a couple backup varieties or so you will accept just in case we come up a few short.
Our policy is primarily to help avoid long delays in shipping or us cancelling your order as not able to fill.
If you will not accept substitutes we reserve the right to refuse your order.
Shipping date: There are absolutely no guarantees on a specific shipping date.
When you pick up your poults at your post office make sure to open the box before leaving and if there are any losses you must have a postal worker sign our loss claim form which will be included with the shipment confirming the losses.
If this is not done we cannot file a loss claim with the U.S.P.S. as without a postal employee verifying the loss the insurance claim will be denied for lack of proof.
After doing this you will also need to get a picture of the dead poults, showing the mailing label as well all in the same picture.
Send this form back to us by regular mail or you can send via email instead if you prefer. If you do not give us proof of losses your claim will be voided.
If you cancel your order before eggs are set but after the order is booked there will be a 25% cancellation charge.
However, once eggs are set, if you cancel the order you will forfeit your payment.
Just a note about express mail shipping. Most of our shipments that have gone out by express mail take 1-3 days to arrive, and most all of our priority mail shipments made it in 1-2 days.
So we are finding out that express mail is not always worth the extra cost that the USPS charges for it, but it's your choice of the shipping method you want to go with.
Appropriate charges will be calculated in our shopping cart for the exact number of poults ordered when this shipping service is selected.
Poult ordering reminders:
Sexing: All day-old poults are sold as straight run only. We do not sex any of the day olds. Since we do not sell sexed poults, we have no control over what you receive as far as a male-female ratio. Ideally, it is supposed to be a 50-50 ratio, but it can vary from that.